Refund policy

At Anastasia's Timeless Boutique, we take great pride in providing quality items and excellent service. Due to the nature of our products and our current business model, we do not accept returns or exchanges at this time.

Please review your order carefully before completing your purchase. If you have any questions about sizing, materials, or product details, we are always happy to help prior to checkout.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will gladly assist in resolving the matter.

Cancellations

Because our items begin processing quickly, orders cannot be canceled once they are placed.

Thank you for supporting Anastasia's Timeless Boutique! Your understanding and support of our small business mean so much.

Refund Policy

Because we do not accept returns or exchanges, all sales are final and non-refundable.

Refunds are only issued under the following circumstances:

• Damaged or Defective Items
  If your item arrives damaged or defective, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue. After reviewing the claim, we will issue a replacement or refund when appropriate.

• Incorrect Item Received
  If you receive the wrong item, contact us within 48 hours. We will work quickly to correct the mistake by sending the correct item or issuing a refund.